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Yes. Valthea lab-grown diamonds are real diamonds created in a controlled environment. They have essentially the same chemical composition, crystal structure, and physical and optical properties as natural diamonds. The difference lies in their origin.

Lab-grown diamonds are created in a controlled environment, whereas natural diamonds form in the Earth. Both are diamonds; an individual stone's appearance, characteristics and grading depend on the stone itself. A lab-grown diamond's origin should not be described as natural or mined.

Please check the individual product page and order confirmation for the grading report, if any, included with your Valthea diamond. Reports are issued by the grading organization identified for that stone. If you need help confirming the documentation before purchasing, contact our team with the product details.

If a grading report is included with your diamond, use its report number with the verification service offered by the issuing grading organization. Where a report number is inscribed on the diamond, a jeweler can help you read it under magnification. Not every diamond or inscription should be assumed to have a particular report.

The 4Cs describe a diamond's carat weight, color, clarity and cut. Carat measures weight, not face-up size; color and clarity describe specific visual characteristics; and cut concerns how a diamond is fashioned. Grading details and whether a cut grade is reported depend on the stone, its shape and the issuing laboratory. Check the individual product details and report.

No. A Valthea lab-grown diamond is a diamond made of crystallized carbon. Moissanite is a different gemstone made of silicon carbide. They have different optical and physical properties, although both can appear brilliant.

Measure the finger on which you plan to wear your ring using a reliable ring sizer, and check the measurement more than once when your hands are at a normal temperature. Fit can vary with finger shape and band width. If you are between sizes or ordering a style that may be difficult to resize, contact Valthea before ordering.

Whether a Valthea ring can be resized depends on its design, setting, metal and the size change requested. Rings with stones around the band, including some eternity styles, may be difficult or unsuitable to resize. Contact us with your order number and requested size; we will confirm the options, applicable terms and any charges before work begins.

14K gold contains approximately 58.5% gold; 18K contains 75% gold. The remaining content consists of other metals chosen for color and working properties. Available metals vary by Valthea design, so please check your selected product and options before ordering.

Yes. You can explore Valthea's online design journey by starting with a diamond or a setting and reviewing the choices shown for your selection. Available shapes, settings, metals and sizes depend on the product and compatibility. For a design or specification not offered in the online flow, contact our team to discuss your request and confirm feasibility, price, timing and applicable terms before ordering.

Shape describes the outline of a diamond, such as round, oval, pear or radiant. Compare the proportions and measurements shown for each stone as well as the setting you prefer; carat weight alone does not determine face-up size. Browse Valthea's diamond selection or ask our team for help comparing options.

Browse Valthea's diamonds or jewelry, choose the available product options, and review your selection before adding it to the cart. For an engagement ring, you can begin with a diamond or a setting through the relevant site navigation. Check the order summary, delivery details and applicable terms at checkout before completing payment.

The payment methods available for your order are shown at checkout and may depend on your location and order. Please review the options displayed there. If you encounter a payment issue, contact Valthea through our contact page.

Contact Valthea as soon as possible with your order number and the change you would like to make. The options available depend on the order's status, including whether work has begun or the order has shipped. Our team will confirm what can be changed or cancelled and any applicable terms.

Review the order confirmation and any shipping update sent for your purchase. After dispatch, use the tracking details provided by the carrier or Valthea. If you need assistance, contact our team with your order number.

Valthea's published shipping policy currently states that direct delivery is available to the 48 contiguous United States; Alaska, Hawaii, other U.S. territories and destinations outside the United States are not currently covered by that policy. Availability for special addresses is determined at checkout. Please check the shipping policy and checkout for current eligibility.

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Unless a different estimated dispatch date is stated on the product page or in your order confirmation, Valthea's shipping policy says we make reasonable efforts to ship an accepted order within 15 days. Shipping is the dispatch date, not the delivery date; carrier transit time is additional. If we cannot ship within the applicable period, the policy describes the available options.

View Shipping Policy ↗

Once your order has shipped, use the tracking information provided in your shipping notification. Tracking updates are supplied by the carrier. If you cannot find your tracking details or have a delivery concern, contact Valthea with your order number.

Some high-value orders may require an adult signature, identity verification or other security measures. Any applicable requirements will be communicated during order processing or by the carrier. Please check the delivery information associated with your order.

Contact Valthea promptly with your order number, photographs of the package, shipping label and item, and any information from the carrier. Retain the packaging. The shipping policy requests contact within 14 days of actual or expected delivery; our team will investigate and advise you on the next steps in accordance with the policy and applicable law.

Valthea's published refund policy provides a 30-day return or exchange period from receipt for eligible diamonds and diamond jewelry, subject to conditions and exceptions. Products over $75,000 are subject to additional restrictions. Read the complete policy and contact us about your particular order before returning it; your applicable legal rights are not excluded.

View Return & Exchange Policy ↗

Contact Valthea within the applicable return period with your order number, purchaser's name, reason for the request and any relevant photographs. Wait for return authorization, the return address and shipping instructions before sending the item, and retain the tracking information. See the refund policy for details.

Return eligibility for personalized and made-to-order pieces must be confirmed before purchase. Valthea's published policy pages currently describe some exclusions differently, so please contact us with the exact product and proposed customization to confirm the terms that will apply to your order. This does not limit rights that apply to defective, incorrectly shipped or misdescribed items.

Follow the return authorization and packing instructions provided by Valthea. The published refund policy requests the original packaging, diamond certificate, warranty card, proof of purchase and accompanying materials. Contact us if anything is missing before shipping; the policy explains how missing materials and inspection may affect the return.

For a piece suitable for gentle cleaning, use lukewarm water, a small amount of mild soap and a soft brush, then rinse carefully and dry with a lint-free cloth. Secure the drain and avoid harsh chemicals, abrasives and impacts. Cleaning suitability can vary by setting and materials; contact Valthea before cleaning if the piece has delicate components, loose stones or special finishes.

Wear depends on the design, setting and your activities. To protect your Valthea piece, remove it before exercise, heavy work, swimming or exposure to household chemicals, and store it separately from other jewelry. Periodically check for loose stones or damage; stop wearing the piece and contact us if you notice a problem.

Warranty terms, exclusions and service procedures should be confirmed for your specific Valthea piece. Contact our team with your order number and a description of the issue, and refer to the warranty information supplied with your order. We will explain the applicable coverage and any service options before work begins.

Stop wearing the piece if a stone or setting appears loose. Contact Valthea with your order number, a description of the issue and clear photographs. Our team will advise on inspection, available repair options, any applicable charges and shipping instructions before you send the item.