Legal Notice

Website Operator

VALTHEA.COM is operated by:
Shenzhen Linghang Chuhai Consulting Co., Ltd.
(深圳市领航出海咨询有限公司)
Address: Room 2205, Block B, Building 1, Hecheng Jiaye Mingyuan, No. 39 Yangmei Road, Yangmei Community, Bantian Subdistrict, Longgang District, Shenzhen, Guangdong 518129, China
Email: joehu0817@gmail.com
The website’s e-commerce and hosting technology is provided by Shopify.

Brand and Intellectual Property

The VALTHEA name, logos, product names, website design, text, images, videos, and other original content are protected by applicable trademark, copyright, and other intellectual property laws.
Except where permitted by law or authorized in writing, no person may copy, modify, reproduce, sell, publicly display, or commercially use such content.

Lab-Grown Diamond Disclosure

VALTHEA primarily promotes and sells lab-grown diamonds and diamond jewelry.
Lab-grown diamonds are created through a different process from naturally mined diamonds. The specific diamond type, specifications, certificate, and grading organization applicable to a product are stated on the product page, in the order confirmation, and in the documents supplied with the item.
Unless expressly stated on the product page, we will not describe a lab-grown diamond as a naturally mined diamond.

Product Information

We make reasonable efforts to ensure that product descriptions, materials, dimensions, diamond specifications, prices, and availability are accurate. However, reasonable measurement tolerances and display differences may occur.
A diamond’s color, brilliance, and appearance may vary depending on the photography environment, lighting, and display device.
Product images are provided for illustrative purposes. The physical item and any accompanying certificate will govern the specific characteristics of the product received by the customer.

Diamond Certificates

Only a certificate expressly identified on the product page or supplied with the item constitutes the grading documentation for the corresponding diamond.
Third-party grading certificates are issued independently by the relevant grading organizations according to their own standards. Reasonable differences may exist between the findings of different grading organizations or assessments performed at different times.
Customers should retain their certificates carefully. A missing certificate may affect returns, exchanges, repairs, insurance, or subsequent valuation.

Price and Value Statement

The market value of diamonds and diamond jewelry may be affected by diamond specifications, certificates, design, product condition, market supply and demand, and the available resale channel.
Website content does not constitute financial, investment, or valuation advice and does not guarantee any future resale price or increase in value.

Third-Party Links

The website may contain links to Shopify, payment providers, shipping services, social media platforms, or other third-party websites.
Third-party content and services are the responsibility of their respective operators. Providing a link does not constitute our endorsement or guarantee of all third-party content.

Website Availability

We make reasonable efforts to maintain the website but do not guarantee that it will always remain uninterrupted, error-free, or compatible with every device.
We may temporarily suspend certain functions where required for security, maintenance, or technical reasons.

Statutory Rights

Nothing in this Legal Notice or any other website policy excludes or limits consumer rights or operator liability that cannot lawfully be excluded or limited.
If any provision of this Legal Notice conflicts with mandatory applicable law, the mandatory law will prevail.